Emotional intelligence as a tool for professionalization. Self-perception of emotional intelligence in local public managers
Keywords:
emotional intelligence, public administration, public managersAbstract
The objective of the present work is to know the self-perception of emotional intelligence in the public executives of the municipal government of Mexicali during the year 2018, in order to establish this aspect as a competitive advantage for the professionalization of the manager in public management and therefore for the benefit of the citizens. This research is mixed cutting, the type of study is descriptive and exploratory, cross-cutting and quantitative. A 20-unit survey was conducted on 24 officials from the XXII Mexicali City Council during 2018.
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