“the importance of the implementation of a competency management model for the MSMEs”

Abstract

The dynamic business environment within companies is immersed in the need to adopt strategies to achieve their permanence in the market. Micro, small, and medium-sized enterprises (MSMEs) are important economic nodes to countries’ economies. Enterprises are searching better practices for their growth and permanence in the market; human capital being a relevant factor since it plays a decisive role in obtaining goals, objectives and conclusion of organizational plans. Most micro and small businesses show a lack of strong organizational structure, they operate frequently in the absence of job manuals, defined roles, lack of training plans for their staff, among other lacks and problems. It is for this reason that the implementation of a competency management model is of remarkable utility, which is a set of processes related to the people who make up the organization and whose purpose is to align them towards the organizational objectives, which will allow achieving better results.